Front Desk Receptionist

Smart Point Sentosa · 📍 Palembang · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 7.000.000 per month
Smart Point Sentosa is looking for a professional Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming experience. The ideal candidate will have excellent communication skills and a customer-centric approach.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors in a friendly and professional manner.,Handle check-in and check-out procedures efficiently.,Manage guest inquiries and provide information about the hotel and its facilities.,Coordinate with other departments to ensure smooth operations.,Maintain the front desk area and ensure it is clean and organized.,Monitor security and safety protocols at the front desk.,Handle guest complaints and resolve issues promptly.,Assist with event planning and coordination.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience in a front desk or receptionist role.,Proven experience in handling guest inquiries and resolving issues.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management software and systems.,Ability to work in a fast-paced environment.,Valid ID and clean criminal record.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingAttention to detailTime management
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