Lead Waitress

Local City Mandiri · 📍 Cikarang, Jawa Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 13.000.000 – Rp 23.000.000 per month
Local City Mandiri is seeking a highly skilled and experienced Lead Waitress to join our team in Cikarang, Jawa Barat. As a Lead Waitress, you will be responsible for managing a team of waitresses, ensuring excellent customer service, and maintaining high standards of food and beverage presentation. This is a great opportunity for a professional who is passionate about hospitality and wants to take on a leadership role.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of waitresses to ensure high standards of service and customer satisfaction.,Ensure accurate and timely delivery of food and beverages to customers.,Maintain a clean and organized dining area, including tables, chairs, and restrooms.,Train and develop new waitresses to ensure they meet the company's standards and expectations.,Handle customer complaints and concerns in a professional and courteous manner.,Monitor inventory levels and place orders for food and beverages as needed.,Assist in the preparation of food and beverages when necessary.,Ensure compliance with health and safety regulations in the kitchen and dining area.

🎓 Kualifikasi & Syarat

At least 3 years of experience as a Waitress or similar role in the hospitality industry.,Proven leadership and management skills with a track record of success.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with POS systems and restaurant management software.,Ability to work well under pressure and in a fast-paced environment.,Previous experience in a leadership or supervisory role is a plus.,High school diploma or equivalent, with additional culinary or hospitality training preferred.

🛠️ Keahlian

Leadership and team managementCustomer service and communicationMultitasking and time managementPOS systems and restaurant management softwareFood and beverage presentationInventory managementHealth and safety regulationsConflict resolution
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